Terms of Use

Last updated: November 28, 2024

Welcome to Fitzone. By accessing and using our services, you agree to comply with the following terms and conditions.

1. Acceptance of Terms

By using Fitzone's website and services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services. Fitzone reserves the right to modify these terms at any time. Continued use of services after changes constitutes acceptance of the new terms.

2. Service Description

Fitzone provides services including: • Triathlon and endurance sports coaching • Comprehensive recovery therapies (Cryotherapy, Red Light Therapy, Infrared Sauna) • High-tech weight loss programs with Contrast Therapy • Nutrition counseling and personalized training plans We reserve the right to change, suspend, or discontinue any service without prior notice.

3. Conditions of Service Use

To use Fitzone services, you must: • Be 18 years or older, or have parental/guardian consent • Provide accurate and complete information when registering • Inform us of any health conditions that may affect service usage • Follow safety guidelines from coaches and staff You are solely responsible for maintaining the security of your account.

4. Payment and Refunds

• All service fees must be paid before use • Prices may change without prior notice • Purchased service packages are non-refundable unless otherwise specified • Booked sessions must be cancelled 24 hours in advance to avoid charges • Fitzone reserves the right to refuse service if payment fraud is detected

5. Disclaimer of Liability

Fitzone is not liable for: • Any injuries arising from service use if customer fails to follow guidelines • Results not meeting expectations from training or therapy programs • Loss or damage to personal property at facilities • Service interruptions due to factors beyond our control Customers should consult a physician before using therapy services, especially Cryotherapy.

6. Intellectual Property Rights

All content on the website including text, images, logos, videos, and software are owned by Fitzone or licensed partners. You may not: • Copy, distribute, or use content for commercial purposes • Modify or create derivative works from our content • Use Fitzone branding without written permission

7. Prohibited Conduct

When using Fitzone services, you may not: • Disturb or harass other customers or staff • Bring weapons or prohibited substances into facilities • Record audio or video without permission • Misuse facility equipment • Violate safety and hygiene regulations

8. Termination

Fitzone reserves the right to terminate or suspend your access to services immediately, without prior notice, if you violate any terms of this agreement. Upon termination, your right to use services will cease immediately.

9. Governing Law

These terms are governed and interpreted according to Vietnamese law. Any disputes arising will be resolved at the competent court in Ho Chi Minh City.

10. Contact

If you have any questions about these terms, please contact: Fitzone Vietnam Email: info@fitzone.vn Zalo: 0866036099 Address: 210 Pham Thai Buong, Tan Phong Ward, District 7, HCMC